Privacy Policy
(effective from 23.05.2018)
On our electronic store "bodysupply.bg" personal data of visitors and registered users is processed for the purposes of selling and delivering the products offered by us.
We respect your privacy and will take the necessary measures to ensure the protection of your personal data
1. In the "bodysupply.bg" electronic store, users are divided into unregistered users (guests) and registered users.
Registered users voluntarily provide their personal data when registering on the site.
2. "bodysupply.bg" will not provide the personal data of registered users to third parties for advertising and promotional purposes, as well as for other reasons, unless requested by services related to the legislation of the Republic of Bulgaria.
3. In case of non-compliance with the terms of use of the online store "bodysupply.bg" and violation of etiquette, the administrators of "bodysupply.bg" have the right to restrict access to the online store of the violators.
4. "bodysupply.bg" stores cookies and log files in order to personalize and improve its services.
5. "bodysupply.bg" uses the Google Analytics tool to report website visits and user behavior.
6. We shall not be liable in any way for damages arising from incorrect or incomplete data provided by you.
7. This Privacy Policy aims to inform you about the use of your personal data that is collected when you visit our online store.
8. When you register, you undertake to provide accurate, true and complete information about yourself, and to update it in a timely manner so as to keep it accurate, true and complete. In case of false, inaccurate and/or incomplete information, you declare that you are fully responsible.
9. Once registered, you have the opportunity at any time to view and change the information filled in during registration.
10. Through the registration form we collect the following type of information:
*personal: e-mail, password to access the site, first name, last name, gender, telephone, country, city, address and postal code.
*non-personal: the browser you use, URL, etc.
11. We process on a legal basis, according to local and federal legislation, the following data for an online order through the "bodysupply.bg" e-store:
● First and last name of the delivery person;
● Delivery address - country, city, postal code, address;
● Delivery phone number;
● Invoice data - names, phone, city, country, postal code, address;
● Method of delivery;
● Method of payment;
● Order number;
● Payment amount;
● Payment status;
● Delivery status;
12. You agree to part of the information being used by "bodysupply.bg" for contact and communication by phone, post or e-mail.
13. You are responsible for maintaining the confidentiality of your username and password and for all actions resulting from your registration.
14. Your rights in relation to your personal data
1. Right to correct inaccurate personal data
● You have the right to request correction of your personal data if it is incorrect, including completion of incomplete personal data. You can do this through your profile through the mobile application or by contacting us with a written request, after proper authentication of your identity;
2. Right to deletion ("Right to be forgotten") in the following cases:
● Eliminating the need for processing;
● Withdrawal of consent when the processing is based on consent;
● Illegal data processing;
● Legal obligation to delete;
The right to be forgotten is not an absolute right and may not be respected in cases provided for by law or due to lack of proper authentication of your identity.
15. The data is processed for the following periods:
● Profile data - until the expiration of 5 years from the date of the last online order or, in the absence of an order - until the deletion of the profile through the functionalities of the e-store or until the expiration of 5 years from the date of your last login, whichever is later - soon. The profile data is linked to and determines the data for online orders, which determines the application of the time set in relation to them. In the absence of an order based on the informal contract, you as a user have a legal expectation to use the profile and therefore we have provided you with a functional possibility to delete your profile at any time before the expiry of the final five-year period.
● Data on online orders - until the expiration of 5 years from the date of the specific order. The term is determined based on the statute of limitations for repayment of receivables.